Website Policies

Payment Terms
All orders must be prepaid due to the speed of our turnaround. Under NO conditions does LogoTaps or Carolina, BCS ship on terms or extend credit.

Since each logo is custom created for its owner, it can not be reused or resold. After production has commenced, ALL SALES ARE FINAL.

Right To Refuse reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. We are not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to for printing and/or publication.

Accuracy of Quotes
Quotations are based on the accuracy of the specifications provided. can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with are to the client knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

Alterations and/or Corrections
You may not change artwork after it has been submitted. If you need to make changes to your order you must call and cancel the order placed and resubmit the proper artwork by placing a new order.

Liability’s liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship for a period of one year from the ship date. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. makes no other warranty and no actions or words of or its officers, employees or agents shall constitute a warranty.

Electronic Manuscripts and Images
It is the client responsibility to maintain a copy of the original computer files, artwork and transparencies. is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. does not archive your work for longer than it takes to produce the final product. Please save your work.

The customer represents that it has the legal right to produce all printed materials ordered from In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a “Claim”) is made or commenced against based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing for any legal fees and expenses it reasonably incurs in responding.

Overruns and Under-runs will normally deliver the exact quantity of goods ordered

Workmanship Guarantee
We guarantee all orders to be free of defects in workmanship for a period of one year from the original date of shipment.

Inkjet Proofs
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a “pleasing color” standard, using standard ink densities. There is no guarantee that your finished piece will match your printer output. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices,and film-based proofs. No refunds or credits will be given for a printed order which does not match your inkjet proof.

Disputes & Venue
For legal purposes, the venue for any dispute shall be Wake County, North Carolina, USA.

Shipping & Delivery
Charges for delivery/shipping of printing and supplies from are not included in quotations unless specified. Because shipping carriers are beyond our control, is not responsible for delays and/or damage incurred during shipping.

Title for finished work passes to the customer upon delivery to the carrier at shipping point.

Standard UPS shipments are insured for $220. We will insure boxes for a higher amount at customers discretion and expense.

We are Not responsible for delays or damage incurred after your shipment has left our plant.

F.O.B.: Raleigh, NC


Claims for damages, or shortages must be made by the client in writing no later than 5 calendar days after delivery. If no such claim is made, and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that performance has fully satisfied all terms, conditions and specifications and that the one year warranty period from the date of shipment has commenced.

Warranty Period has a one year warranty against manufacturers defects from the date of shipment. Warranty does not cover any problems that may arise as a result of improper maintenance, system misuse or abuse, spillage of liquids directly onto dispensing head or system modification. Proof of purchase is necessary on all warranty claims.

Changes To Our Policy may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise. This policy was last changed on March 19, 2014.